It's 10:30pm. Someone wants to book with you. Who's answering?
TableAssist answers your guests' questions instantly — allergens, group bookings, private dining, wedding dates — day and night, in your voice. More enquiries become bookings. Your team gets their evenings back.
Your guests don't wait. Half of couples book the first wedding supplier who replies. Diners who can't get an answer simply book somewhere else.
Your team can't stop service. The phone rings at 7.30pm and the enquiry inbox fills up while everyone is on the floor.
The back-and-forth never ends. How many guests? Which date? Any dietaries? What's the minimum spend? Three emails before anyone talks about the menu.
Built by a chef-owner with 22 years in UK kitchens.
It answers the routine. You handle the rest. Complaints, changes to live bookings and anything it isn't sure about come straight to you — with a summary.
What changes for your venue
Hours back, every week.
The questions you answer twenty times a day — opening times, parking, gluten-free, dogs, corkage — are handled before they reach you.
Bookings you'd have lost.
Late-night and mid-service enquiries get an instant reply and a link to book, instead of a Monday-morning apology.
A better first impression — and a bigger bill.
Warm, accurate answers in your voice, plus the suggestions your best server would make: the set menu for 14, the welcome fizz, the wine pairing.
What it never does:
Change a live booking. Handle a complaint on its own. Replace your team. Guess.
Why good venues lose bookings
Most missed enquiries don't happen by choice — they happen when your team is mid-service, at an event, or simply closed.
• At 8pm a guest asks about a table for 12. They hear back at 11am the next day — and booked elsewhere at 8.15
• A private-dining enquiry takes five emails and a week to confirm
• Couples enquire at 10:30pm. Most venues reply on Monday
• Your manager spends Monday morning clearing the inbox instead of running the business
TableAssist gives every guest an instant, accurate answer — day or night — and passes the enquiries that need you straight to your inbox, with the date, numbers and dietaries already gathered.
Built for hospitality
Two ways we help
Restaurants, bars and cafés
Fewer interruptions mid-service, private-dining enquiries confirmed faster, and more set menus and drinks packages sold — every time, not just when your best host is on.
Wedding and event venues
Reply to every enquiry in seconds, even at 10:30pm. Couples are qualified — date, numbers, budget — and booked in for a showround before a competitor has opened their inbox.
See it for yourself: ask our assistant the questions your guests ask you. If it can't impress you in two minutes, it won't impress them.